Consumer Rights            

Frontier Behaviorial Health is committed to ensuring consumers are informed of their rights through the FBH Consumer Rights Statement, as governed by federal and state mental health mandates, laws and regulations. FBH ensures that information pertaining to consumer rights is provided through numerous avenues and various distribution techniques.

In addition, consumers in our Stablization Residential facilities who have a complaint about the services they receive in a FBH Residential Treatment facility, may contact the State Department of Health to file a complaint. The contact information is:

DOH/FSL/Residential Care Services

PO Box 47852

Olympia WA 98504-7852

Complaint Hotline: 1-800-633-6828