Information and Assistance Line

(509) 458-7450      

Providing elders and/or their support systems with resource information, assistance in choosing options and linking to available programs and services.

If you have questions like those listed below, Information and Assistance staff can help you find resources...

• I know an elderly person who needs an escort to the doctor, can you help us?

• Do you know how I could meet other retirees who share my interests?

• My mother has been diagnosed with Alzheimer’s Disease. Can you give me more information on how I can help her and myself?

• Can you give me information about Meals on Wheels?

• I am considering a retirement community, can you help me?

• Can my mother get help with personal care and/or household chores?

• My neighbor doesn’t have a family and he isn’t taking care of himself. He told me that he wishes he would not wake up in the morning. Can someone help him?

Information and Assistance staff will help you find information to assist you in caring for an elderly loved one or resources to help you and/or family deal with the stress that often accompanies care-giving. Whether the services/resources are available at Spokane Mental Health or in the community, the information you need is just a phone call away.

Information and Assistance provides callers with information about: support groups, nutrition programs, activities for elders, transportation to medical appointments, and in-home assistance. Since 1978, Elder Services has been the number to call to get information regarding the needs of Spokane County's elders. In addition, Information and Assistance staff members provide callers with current information regarding long term care resources, including residential facilities, etc.

ELDER SERVICES...

• Provides clinical case management services designed to help older persons remain in their homes.

• Serves as the principal community agency that assumes ongoing responsibility for assisting at-risk community dwelling elders.

• Provides special volunteer escort transportation to essential medical services for impaired elders.

• Provides services designed to assist caregivers, including respite.