We are committed to an
integrated behavioral healthcare system that is responsive to the unique needs
and values of the people we serve.
We believe that
creativity, innovation, and flexibility will enable us to provide our
community with the best services and ensure the most effective care. We seek
to be state of the art in the development and delivery of quality behavioral
heath services, professional training, and community education programming.
We care about our
consumers, their families and the community and will be advocates by
appropriately addressing the needs of those we serve from both service
delivery and public policy perspectives. Caring, respect and commitment to
individual needs make up the foundation of our relationships.
We value our staff as our
greatest asset. We seek to honor their contribution through assuring them
voice, providing them the appropriate training, supervision and support to
attain the skills and knowledge needed, and striving to make our organization
a rewarding place to work.
We believe in
collaboration based on honesty, integrity and trust. We value the diversity of
effort, approaches and skills of colleagues, partner agencies, organizations
and individuals with whom we work.
We hold ourselves
accountable for our use of public and other resources. We will be good
stewards through effective management, fiscal accountability and the use of
information and technology.
We strive to make our
services timely, accessible and barrier free, and promote consumer
participation and choice of providers.
We recognize that we are
an integral part of a diverse community and will be attentive to specific
cultural and ethnic constituencies.
We are committed to
providing a wide array and choice of behavioral health services to best meet
the diverse needs of individuals and families. We deliver these services with
an emphasis on respect, individual dignity, hope, cultural competence,
personal responsibility, mutual involvement in service planning, customer
satisfaction, positive outcomes and a process for continuous quality
improvement.
We believe that the
following approaches are vital to responsive and comprehensive care and
provide each, as appropriate.
Prevention: Providing
community outreach, crisis response, education, early identification of, and
assistance for, individuals at elevated risk of more intensive or
restrictive intervention.
Treatment: Providing
evidence-based interventions and techniques designed to help individuals and
families return to adaptive functioning as quickly as possible.
Rehabilitation:
Helping individuals learn and apply skills to better manage the impact of
persistent mental illness and to participate productively in the community.
Recovery, Reintegration
and Support: Providing services in the context of a caring relationship,
facilitating access to resources required for managing emotional distress
and mental illness, and meeting basic human needs with a goal of preserving
health and dignity.
